How to create a company Click the plus (+) icon to record a company record in Legrand Cloud CRM. Enter company information such as the...
How to edit a company Go to the ‘Companies’ module, select the company and click ‘Edit’. Make any changes as you need and click ‘Save’.
How to create and add tags to companies Tags are unique identifiers used to segment Companies or Contacts into lists. You can use tags to group companies or...
How to record an activity note Activity Notes help you keep track of every interaction you’ve had with customers and prospects. In Legrand Cloud CRM, you...
How to add custom fields Standard data fields store basic information about your customers or prospects, such as a company name, contact name, phone number,...
How to create a contact Contacts are employees or individuals associated with a company who has a relationship with your business. There are multiple ways...
How to edit a contact Go to the ‘Contacts’ module, select a contact and click ‘Edit’ in the record. Make any changes as you need...
How to merge duplicate companies or contacts In Legrand Cloud CRM, you can merge duplicate companies or contacts into one record. Go to the Companies or Contacts...
How do I store notes about a company or contact? The ‘Notes’ section is a text field intended to capture quick reference information that might be helpful to have readily...
How to send emails to contacts in Legrand Cloud CRM Prerequisite: Before sending emails to your contacts, ensure you’ve configured the email settings in Legrand Cloud CRM. Click here to learn...
How to create and use email templates In Legrand Cloud CRM, you can create email templates to save time on repetitive emails. For example, you can use...
How to add a calendar event Calendar events are activities you schedule with your contacts, such as meetings, product demos, client visits or webinars. You can...
How to import data from a CSV file into custom fields Whether you used a previous system or spreadsheets, you can easily import customer data from a CSV file into Legrand...
How to set contacts as inactive If a contact leaves a company, you can set them as ‘Inactive’. Go to the ‘Contacts’ module to select the...
How to delete a contact We do not recommend deleting contact records as they store activities, tasks, appointments, opportunities, documents etc. If a contact left...
How to create and add tags to contacts Tags are unique identifiers used to segment Companies or Contacts into lists. For example, you can use tags to create...
How to use the advanced search Use the Advanced Search tool to perform more complex searches in the Companies, Contacts or Opportunities module. You can define...
How to rename a custom field Use the menu to navigate to the module where you created the custom field. Select any record and scroll down...